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VDP upgrade to 6.1.3 failed

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Hi,

 

I tried to upgrade from 6.1.2.19 to 6.1.3, in order to upgrade vmware to 6.5

 

It failed, because after upgrade I'm still in 6.1.2 and MCS service is down.

 

Itried to retart or force retore it, without success.

 

Here is what I found in log :

 

2017/01/19-19:47:50 dpnctl: INFO: subsystems to act upon: mcs

2017/01/19-19:47:50 dpnctl: INFO: subsystems not to act upon: maint, cron, firewall, axionfs, sched, avi, emt, gsan

2017/01/19-19:47:50 /bin/touch /var/lock/subsys/zzdpn

2017/01/19-19:47:50 INFO: environment variable USERNAME is undefined or empty

2017/01/19-19:47:50 /usr/bin/ssh-agent /bin/bash -c '/usr/bin/ssh-add /home/dpn/.ssh/dpnid && /tmp/dpnctl-run-self.5310'

2017/01/19-19:47:51 dpnctl: INFO: ======= dpnctl 7.2.80-118 (1.139) RESTARTING at 2017/01/19-20:47:51 CET (UTC +0100), running as admin =======

2017/01/19-19:47:51 dpnctl: INFO: log file time stamps are in UTC; local time is 2017/01/19-20:47:51 CET (UTC +0100)

2017/01/19-19:47:51 dpnctl: INFO: PATH=/opt/emc-tools/bin:/usr/local/avamar/bin:/sbin:/usr/sbin:/usr/local/avamar/bin:/bin:/usr/bin:/sbin:/usr/sbin:/usr/local/bin:/usr/local/sbin:/usr/local/apache/bin:/usr/local/ssl/bin:/opt/vmware/bin

2017/01/19-19:47:51 dpnctl: INFO: Argument list: "--mcs_user=root" "start" "mcs"

2017/01/19-19:47:51 dpnctl: INFO: subsystems to act upon: mcs

2017/01/19-19:47:51 dpnctl: INFO: subsystems not to act upon: maint, cron, firewall, axionfs, sched, avi, emt, gsan

2017/01/19-19:47:51 INFO: environment variable USERNAME is undefined or empty

2017/01/19-19:47:51 [ pid = 5371 ]

2017/01/19-19:47:51 /usr/bin/ssh-add -l

2017/01/19-19:47:51 The agent has no identities.

2017/01/19-19:47:51 INFO: environment variable USERNAME is undefined or empty

2017/01/19-19:47:51 [ pid = 5371 ]

2017/01/19-19:47:51 /usr/bin/ssh-add -l

2017/01/19-19:47:51 The agent has no identities.

2017/01/19-19:47:51 /usr/bin/ssh-add /home/admin/.ssh/dpnid

2017/01/19-19:47:51 Identity added: /home/admin/.ssh/dpnid (/home/admin/.ssh/dpnid)

2017/01/19-19:47:51 [ pid = 5371 ]

2017/01/19-19:47:51 /usr/bin/ssh-add -l

2017/01/19-19:47:51 3072 dc:c8:3e:84:f5:99:88:b7:49:07:3f:b8:8b:ee:be:34 [MD5] /home/admin/.ssh/dpnid (RSA)

2017/01/19-19:47:51 dpnctl: INFO: no update context, so not checking for MCS and EMS restore indication

2017/01/19-19:47:51 gsan status check:

2017/01/19-19:47:51 - - - - - - - - - - - - - - - BEGIN

2017/01/19-19:47:51 server up: idle

2017/01/19-19:47:51 - - - - - - - - - - - - - - - END

2017/01/19-19:47:51 ([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test ; echo $? >/tmp/dpnctl-get-mcs-status-status-5371) >/tmp/dpnctl-get-mcs-status-output-5371 2>&1

2017/01/19-19:47:53 dpnctl: INFO: "([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test ; echo $? >/tmp/dpnctl-get-mcs-status-status-5371) >/tmp/dpnctl-get-mcs-status-output-5371 2>&1" - exit status 0

2017/01/19-19:47:53 /bin/cat /tmp/dpnctl-get-mcs-status-output-5371

2017/01/19-19:47:53 [ "/bin/cat /tmp/dpnctl-get-mcs-status-output-5371" exit status = 0 ]

2017/01/19-19:47:53 dpnctl: INFO: - - - - - - - - - - - - - - - BEGIN

2017/01/19-19:47:53 INFO: Administrator Server status: down

2017/01/19-19:47:53 dpnctl: INFO: - - - - - - - - - - - - - - - END

2017/01/19-19:47:53 /bin/cat /tmp/dpnctl-get-mcs-status-status-5371 2>&1

2017/01/19-19:47:53 [ "/bin/cat /tmp/dpnctl-get-mcs-status-status-5371 2>&1" exit status = 0 ]

2017/01/19-19:47:53 dpnctl: INFO: "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test" exit status = 2

2017/01/19-19:47:53 rm -f /tmp/dpnctl-get-mcs-status-status-5371 /tmp/dpnctl-get-mcs-status-output-5371

2017/01/19-19:47:53 dpnctl: INFO: "rm -f /tmp/dpnctl-get-mcs-status-status-5371 /tmp/dpnctl-get-mcs-status-output-5371" - exit status 0

2017/01/19-19:47:53 rpm -q --quiet connectemc

2017/01/19-19:47:53 dpnctl: INFO: "rpm -q --quiet connectemc" - exit status 1

2017/01/19-19:47:53 gsan status check:

2017/01/19-19:47:53 - - - - - - - - - - - - - - - BEGIN

2017/01/19-19:47:54 server up: idle

2017/01/19-19:47:54 - - - - - - - - - - - - - - - END

2017/01/19-19:47:54 dpnctl: INFO: Starting MCS...

2017/01/19-19:47:54 dpnctl: INFO: [no passthrough options found for program "mcserver.sh" in context "start"]

2017/01/19-19:47:54 dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-5371

2017/01/19-19:47:54 ([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start ; echo $? >/tmp/dpnctl-mcs-start-status-5371) >/tmp/dpnctl-mcs-start-output-5371 2>&1

2017/01/19-19:48:02 dpnctl: INFO: "([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start ; echo $? >/tmp/dpnctl-mcs-start-status-5371) >/tmp/dpnctl-mcs-start-output-5371 2>&1" - exit status 0

2017/01/19-19:48:02 /bin/cat /tmp/dpnctl-mcs-start-output-5371

2017/01/19-19:48:02 [ "/bin/cat /tmp/dpnctl-mcs-start-output-5371" exit status = 0 ]

2017/01/19-19:48:02 /bin/cat /tmp/dpnctl-mcs-start-status-5371 2>&1

2017/01/19-19:48:02 [ "/bin/cat /tmp/dpnctl-mcs-start-status-5371 2>&1" exit status = 0 ]

2017/01/19-19:48:02 output of "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start":

2017/01/19-19:48:02 - - - - - - - - - - - - - - - BEGIN

2017/01/19-19:48:02 Database server is running...

2017/01/19-19:48:02 INFO: Starting messaging service.

2017/01/19-19:48:02 INFO: Started messaging service.

2017/01/19-19:48:02 === BEGIN === check.mcs (prestart)

2017/01/19-19:48:02 check.mcs                        passed

2017/01/19-19:48:02 === PASS === check.mcs PASSED OVERALL (prestart)

2017/01/19-19:48:02 Starting Administrator Server at: Thu Jan 19 20:47:59 CET 2017

2017/01/19-19:48:02 Starting Administrator Server...

2017/01/19-19:48:02 java.net.SocketException: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: sun.security.ssl.SSLContextImpl$DefaultSSLContext)

2017/01/19-19:48:02 - - - - - - - - - - - - - - - END

2017/01/19-19:48:03 dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start" - exit status 1

2017/01/19-19:48:03 rm -f /tmp/dpnctl-mcs-start-status-5371 /tmp/dpnctl-mcs-start-output-5371

2017/01/19-19:48:03 ([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test ; echo $? >/tmp/dpnctl-get-mcs-status-status-5371) >/tmp/dpnctl-get-mcs-status-output-5371 2>&1

2017/01/19-19:48:04 dpnctl: INFO: "([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test ; echo $? >/tmp/dpnctl-get-mcs-status-status-5371) >/tmp/dpnctl-get-mcs-status-output-5371 2>&1" - exit status 0

2017/01/19-19:48:04 /bin/cat /tmp/dpnctl-get-mcs-status-output-5371

2017/01/19-19:48:04 [ "/bin/cat /tmp/dpnctl-get-mcs-status-output-5371" exit status = 0 ]

2017/01/19-19:48:04 dpnctl: INFO: - - - - - - - - - - - - - - - BEGIN

2017/01/19-19:48:04 INFO: Administrator Server status: down

2017/01/19-19:48:04 dpnctl: INFO: - - - - - - - - - - - - - - - END

2017/01/19-19:48:04 /bin/cat /tmp/dpnctl-get-mcs-status-status-5371 2>&1

2017/01/19-19:48:04 [ "/bin/cat /tmp/dpnctl-get-mcs-status-status-5371 2>&1" exit status = 0 ]

2017/01/19-19:48:04 dpnctl: INFO: "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test" exit status = 2

2017/01/19-19:48:04 rm -f /tmp/dpnctl-get-mcs-status-status-5371 /tmp/dpnctl-get-mcs-status-output-5371

2017/01/19-19:48:04 dpnctl: INFO: "rm -f /tmp/dpnctl-get-mcs-status-status-5371 /tmp/dpnctl-get-mcs-status-output-5371" - exit status 0

2017/01/19-19:48:04 dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

2017/01/19-19:48:04 rm -f /usr/local/avamar/var/dpnctl.lck

2017/01/19-19:48:04 ======= dpnctl 7.2.80-118 (1.139), running as admin, RETURNING at 2017-01-19 20:48:04 CET =======

2017/01/19-19:48:04 [user "admin"] program (pid 5371) exit status = 1 (error)

2017/01/19-19:48:04 ======= dpnctl 7.2.80-118 (1.139), running as root, ENDING at 2017-01-19 20:48:04 CET =======

2017/01/19-19:48:04 [user "root"] program (pid 5310) exit status = 1 (error)

 

I always see this : INFO: environment variable USERNAME is undefined or empty

 

I'm able to connect via the web client, but can't even call a rollback.

 

I also destroyed my snapshot, because at the end of the update process everything seemed to be good.

 

If someone can help me ! Otherwise I think I will have to delete and reinstall it, loosing my backups...


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