Hi,
I've recently inherited a vCenter environment where a small number of the VMs are being backed up using VDP 6.1. The backups are currently failing and I'm not really getting anywhere with troubleshooting as I'm struggling to get the logs.
The job fails immediately, from inside the vSphere client I recieve;
Reason: VDP: An unexpected error occurred with the following error code: 30983.
Log file retrieved is empty.
When trying to download the client logs from the appliance website I receive the following error:
Download failed: I/O error.
Possible cause could be insufficient disk space. Please check available space on the download location.
Definitely sufficient space. I've connected to the appliance and check the client job logs manually and there doesn't seem to be any there.
There is 8TB of storage available so we've not run out there.
Not to sure where to go from here.
Thanks.